Products & Usage
1. Are your appliances safe to use?
Yes, all our products are designed with safety features and comply with applicable safety standards.
2. Are the plates or accessories removable?
Most of our appliances feature detachable parts for easy cleaning. Please check the product page for details.
3. Are the products dishwasher safe?
Selected removable parts are dishwasher safe. Refer to the user manual for specific instructions.
Category: Returns & Warranty
1. What is your return policy?
We offer a 30-day hassle-free return policy. Items must be unused and in original packaging.
2. Do your products come with a warranty?
Yes, all products include a 1 year limited warranty.
3. What should I do if my product is defective?
3. What should I do if my product is defective?
Please contact us with your order details and photos/videos. We will arrange a replacement or refund.